OUR RESEARCH
Explore our groundbreaking research initiatives, including the Australia and New Zealand Retail Crime Study conducted by Professor Michael Townsley in collaboration with the Profit Protection Future Forum. This comprehensive study offers invaluable insights into the current landscape of retail crime, trends, and emerging threats specific to the region. By participating in our research efforts, you'll have the opportunity to contribute to a deeper understanding of the challenges facing the industry and help shape future strategies for loss prevention. Gain access to data-driven analysis, actionable recommendations, and evidence-based solutions to safeguard your business against retail crime. Join us in advancing knowledge and driving positive change in the field of loss prevention through our pioneering research endeavours.
2024 ANZ Retail Crime Study – Invitation to Participate
The 2024 ANZ Retail Crime Study, the only study of its kind dedicated to understanding retail crime in the Australia and New Zealand region, has launched. This year, we’ve streamlined the survey to make participation quicker and easier for businesses, while maintaining the depth of insights needed to improve safety and security.
Use this link to register for the survey.
Qualtrics Survey | Qualtrics Experience Management
In addition, we’re particularly interested in including data on customer aggression from businesses conducting regular staff safety surveys. And we’re looking to augment police crime reports with internally recorded retail crime incidents. All data will be reported in aggregate form—no individual businesses will be identified—and you can skip any questions if needed.
If you or your business can contribute data on staff safety or crime incidents, or if you would like more information about the study, please feel free to contact us.
Loss Prevention in a Time of Accelerated Change: How can Loss Prevention Future-Proof the Businesses they Protect?
The initial motivation for this white paper was to learn how Loss Prevention (LP) teams dealt with the pandemic related lockdown. However, through talking to LP managers it became evident that the observations are transferable beyond the context of COVID-19. Times of crisis reveal the essential characteristics of effective strategy and tactics in ways that “business as usual” conditions simply cannot.
The focus of this study was modified to consider the implications for LP in the context of a sector facing challenging circumstances and a rapid acceleration of prevailing trends.
The Australia and New Zealand Retail Crime Survey
The Australia and New Zealand Retail Crime Survey 2019, sponsored by the Profit Protection Future Forum and Checkpoint Systems was launched in July 2019. The Survey provided our members with regionally-relevant, contemporary data, on the issues that we know impacts on the bottom line both in traditional bricks and mortar stores and via online channels.
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We are indebted to our members for providing their information, data, knowledge and valuable insights. As a leading consortium on profit protection across Australia and New Zealand we take seriously our underlying objective to 'lose less, sell more'.
The 2022 Australia & New Zealand Retail Crime Study
The 2022 Australia and New Zealand Retail Crime Study is the second overview produced by the Profit Protection Future Forum into the ANZ retail crime landscape.
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The first study (published in 2019) provided needed regionally relevant intelligence into hot products, popular offending methods, and sector-level estimates of loss types.
This second study not only continues this focus and considers changes during the intervening period. As everyone is aware, the last four years have witnessed considerable and unpredictable changes. COVID-19 disruptions, staff shortages, strained supply chains, and greater online transaction volumes have all shaped the opportunity surface for the commission of criminal activity, be it organised retail crime groups or impulsive amateurs.
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The 2022 Australia & New Zealand Retail Crime Study is proudly supported by Checkpoint Systems, Datascan, Southern Cross Protection and P4G Security.
Discover the Triple T Model for Effective Loss Prevention
Unlock the potential of your retail operations with our two-page overview of the Triple T Model (Targeting, Testing, Tracking) for effective loss prevention.
This concise guide provides a deep dive into the evidence-based loss prevention framework. By leveraging data analytics and the Total Retail Loss (TRL) model, our document outlines how you can identify high-risk areas, implement effective interventions, and continuously monitor and adjust your strategies.
Learn how to shift from reactive measures to proactive prevention, optimize resource allocation, and make informed decisions backed by empirical evidence.
Perfect for retail managers, security professionals, and loss prevention teams, this guide is your key to reducing losses and enhancing profitability.